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ELM People offers a range of bespoke training and development programmes, customer journey mapping, and event management. Specialising in executive coaching and mentoring across all areas of our clients’ organisation, we will work with you to understand your needs, then build programmes addressing those specific needs.

The team at ELM People has a proven track record of delivering successful training and development programmes for our clients, including local authorities, retailers, national theatre companies along with event management for English Rugby Union Clubs and the London Olympic Games

The expertise and flexibility of ELM People enables clients to bring their ideas to life and liberate their potential.

Our services

Executive Coaching and Mentoring

The biggest asset of an organisation are its people. At ELM People we work with individuals to provide a challenging and supportive coaching and mentoring experience. Through asking the right questions, and listening, we challenge individuals to develop their skills and understand how their performance impacts on their organisations. We give them the tools to develop their own performance and liberate their own potential.

Bespoke Training and Development Programmes

Designed for you, our programmes focus on specifics area of development where performance, productivity and profitability can be improved. Whether it’s a technical training course or behavioural workshops, we design and deliver programmes that are as unique as you are.

We can work with you to map your customer’s experience and identify touch points where you can enhance or improve for your customers.

Customer Journey Mapping

Working with you to map your customers experience with your organisation, identifying customer touch points, and evaluating their experience.

Event Management

Supporting the organisation of your event, our experienced team can help you with planning, production and evaluation.

Volunteer Recruitment and Management

Quality events need enthused volunteers. We have the expertise and experience to recruit, engage, train and deploy this specialised group of individuals for you who will then make your event unique.


London Olympics

London 2012 Olympic and Paralympic Games

Our team delivered event management and people management projects at the London 2012 Olympic and Paralympic games. From organising a team of volunteers to managing large crowds of spectators, we have the relevant experience to manage your event.

Newcastle Finals

European Rugby Finals

We provided the volunteer recruitment programme for the European Professional Club Rugby Finals Weekend in May 2019 where over 100 volunteers were recruited, trained, organised and deployed with great success.

These volunteers made the difference to the spectator experience.

Newcastle United

Newcastle United

Having developed a relationship with Newcastle United we have provided volunteer support for events such as an Ed Sheeran concert at their iconic stadium, St James’ Park along with Magic Weekend

Newcastle Falcons

Newcastle Falcons

For two seasons Elm People have run the volunteer recruitment and delivery programme for Premiership Rugby side Newcastle Falcons, which entailed the management of 30-40 volunteers for 20 games across the season including the second annual ‘Big One’ at St James’ Park.



ELM People developed and delivered a personal development programme for EMEA Medical Scientific Liaison Team for EMEA covering a range of skills including communication, influencing and assertiveness.

Stafford Borough Council

Stafford Borough Council

Designed and delivered bespoke package of workshops to local businesses as part of the borough's economic strategy. Workshops included leadership, customer experience, equality and diversity.

ELM People have the experience to deliver for a range of organisations and challenges

Get in touch

UK Office

+44 1785 785 810
Gothic Cottage, White Lion St, Stafford ST17 4BW, UK
Gothic Cottage, White Lion St
Stafford ST17 4BW